Delivery

SADDLERY ITEMS

Most of the items on the site are available in stock.

In the event of unavailability of a specific product, Equitime will contact the customer informing him of any longer waiting times to find the desired item and/or will offer the customer one or more items which, in terms of quality/price ratio, are equivalent to those ordered.

EQUITIME BRAND

Equitime brand products are completely customized and made in our laboratory following the customer's order. Production times, from the moment the order is confirmed, can vary from 5 to 15 working days.

For very large orders production times may be longer, up to 25 working days. For more detailed information on your order, contact us by email at info@equitime.it

Orders can be canceled within 24 hours of being placed online.

DELIVERY TIMES AND METHODS

Once payment has been received, production of the ordered items will begin or we will proceed with shipping the items already available.

ITALY: 24/48 hours – Islands from 2 to 3 working days.

EUROPE AND OUTSIDE EUROPE: based on the courier chosen when checking out the online order

SHIPPING COST

ITALY: €9.50 - for orders over €119.00 shipping is free.

EUROPE and OUTSIDE EUROPE: shipping costs vary based on the volume of the package, they will be calculated automatically at check out.
For shipments outside the European Union, any customs costs are borne by the customer

Shipments are made only on working days, from Monday to Friday.

NB We are not responsible for any delays due to couriers.